Contents Introduction 2 Admissions 3 Hours of Opening 5 How to Find Books, Periodicals & Microforms 8 How to use the OLIS Online Catalogue 9 Ordering Books 10 Reading Rooms 12 Central Bodleian Library Facilities & Services 13 Access 13 Procedures 13 Resources 15 Facilities 15 Service Standards 16 Regulations of Oxford University Libraries 23 Contacting the Library 26 General 26 Central Bodleian Library 27 Other Libraries in the Bodleian Group 29 Other Enquiries 30 Senior Staff of the Bodleian Library 31 Floor Plans 32 Local Area Maps 37 This booklet is produced by the Communications & Publishing Office, Oxford University Library Services. Introduction The Bodleian Library is one of over thirty eight libraries within the integrated structure of Oxford University Library Services. It is the principal library of the University of Oxford and also a national legal deposit library. It accommodates a wide range of material and readers and it is primarily a reference library without borrowing facilities. The Bodleian is made up of a central site – the Central Bodleian Library and ten other libraries: the Bodleian Japanese Library, the Bodleian Law Library, the Hooke Library, the Indian Institute Library, the Institute for Chinese Studies Library, the Oriental Institute Library, the Philosophy Library, the Radcliffe Science Library, the Bodleian Library of Commonwealth and African Studies at Rhodes House and the Vere Harmsworth Library. Admission to read in the Library is by card, which is obtained or renewed in person in the Admissions Office in the Clarendon Building. See Page 3 for further information. The Central Bodleian Library consists of three buildings – the Old Library, the New Library and the Radcliffe Camera. This guide provides an introduction to the facilities and services available in these buildings and is designed to enable you to find quickly the basic material you may need. More detailed guides for each of the libraries named above, and for reading rooms and particular subject areas are available. Up-to-date information about the Library is also available online via the World Wide Web: www. bodley.ox.ac.uk/guides/ Members of staff in all reading rooms are ready to assist with any difficulties and to help you make the best use of the Library’s resources. Admissions Eligibility In general terms, the Bodleian Library’s resources are intended to be available: firstly, to members and employees of the University of Oxford also, to ‘the whole community of the learned’ i.e. ◆ others, normally more or less at graduate level, who need access in order to undertake serious study which they cannot easily do elsewhere ◆ together with first-degree students from other universities, whose access is usually restricted to Oxford vacations only (unless covered by special agreements with the Library, which may involve payment at special higher rates) Those without direct connections with the University normally need to bring with them, when they first apply, written recommendations based on good personal knowledge and confirming their need and their suitability for admission; and, both on first application and on renewal, either payment, or good evidence of current entitlement until a specified date to exemption from payment. Exemptions from payment include: those currently connected with departments and colleges within the University, with certain other institutions in Oxford, and with other HEFC-funded universities and colleges in the UK former students who have matriculated and/or hold degree-level qualifications awarded in the name of the University the retired hardship cases, usually following correspondence in advance, and dependent upon presentation of documentary evidence subscribers to the Friends of the Bodleian and related schemes Note that where borrowing privileges exist they are normally extended only to current members of the University. Non-members of the University are admitted to the Philosophy Library only in exceptional circumstances. Admissions Procedures Admission to read in the Library is by card, which is obtained or renewed in person in the Admissions Office in the Clarendon Building, on the corner of Broad Street and Catte Street. The Admissions Office is open Monday to Friday from 9.30am to 4.30pm, Saturday from 9.30am to 12.30pm. Further information about the terms of admission and application pro c edure, copies of a standard recommendation form, and details of charges and of opening and closing dates, can be printed from the web at www.bodley.ox.ac.uk/guides/admisfrm.pdf or obtained from the Admissions Office: T 01865 277180 F 01865 277105 Eadmissions@bodley.ox. ac.uk Those who wish to apply and are connected with institutions in Oxford should however normally enquire first from the administrative or library staff of the Oxford institution to which they are attached, which may have special arrangements with the Library. Prospective applicants coming from a distance, who know exactly what documents they want to see in the Library, are encouraged to send details in advance, which may help them to avoid delays and disappointments. See contact details at the end of this guide. Readers who may have difficulty negotiating the steps at the entrance to the Admissions Office are advised to contact the Admissions Office in advance. Always show your University card or Bodleian reader’s card when entering the Library and when claiming material from reserve counters. Hours of Opening Most reading rooms are open from 9am until 10pm during Oxford University term, and from 9am until 7pm in vacation, Monday to Friday; and from 9am until 1pm on Saturday. Some are only open until 7pm in term and/or 5pm in vacation. Please note that there are some restrictions in service after 5pm and on Saturdays, when the Library is not fully staffed. The Library is closed from Christmas Eve until New Year Bank Holiday (inclusive) each year and from Good Friday to Easter Monday (inclusive). The Library is also closed on Encaenia Day (in June on the first Wednesday following the end of the Summer full term) on the Bank Holiday Monday in August and the Saturday immediately preceding it. On Bank Holidays in May the Library closes at 7pm and some reading rooms may not be open. More detailed information is available from the Admissions Office ([2]77180) or by telephoning the Main Enquiry Desk ([2]77162), and changes are posted in each reading room. The closing bell is rung ten minutes before the Library closes and readers must start to vacate the building at that point. Old Library New Library Lower Reading Room ◆ P.P.E. Reading Room Upper Reading Room ◆ Slavonic Reading Room Duke Humfrey’s Library Open from 9am till 10pm in term, 9am till 7pm in vacation but 9am till 5pm for part All reading rooms open from 9am till 10pm of the Long and Christmas Vacations. in term, 9am till 7pm in vacation and 9am 9am till 1pm on Saturdays. till 1pm on Saturdays. Oriental Reading Room Room 132 Radcliffe Camera (Modern Manuscripts and Political Papers, S.T. Lee Reading Room including the Conservative Party Archive (Lower Camera) and printed ephemera) Upper Reading Room Open from 9am till 7pm in term and vacation (Upper Camera) and 9am till 1pm on Saturdays. Both reading rooms* open from 9am till ◆ Music Reading Room 10pm in term, 9am till 7pm in vacation but Open from 9am till 7pm in term and vacation 9am till 5pm for part of the Long and but 9am till 5pm for part of the Long Christmas Vacations. 9am till 1pm on Vacation. 9am till 1pm on Saturdays. Saturdays. ◆ Map Reading Room * The Official Papers section off the S.T. Lee Open from 9am till 7pm in term and Reading Room is closed half an hour before vacation and 9am till 1pm on Saturdays. the main reading room. Hours of Opening Radcliffe Science Library Entrance Hall Lankester Room (Physical Sciences) Life Sciences Medicine All reading rooms are open from 9am until 10pm in term, 9am till 7pm in vacation (but 9am till 5pm from the end of July to the end of August), and 9am till 1pm on Saturdays. Bodleian Library of Commonwealth and African Studies at Rhodes House Open from 9am until 7pm in term, 9am till 5pm in the Christmas vacation (except for the first and last weeks of the Christmas vacation when termtime hours are kept), 9am till 7pm in the Easter and Long vacations (but closes at 5pm on Fridays) 9am till 1pm on Saturdays. Bodleian Law Library Open from 9am until 10pm in term, 9am till 7pm in vacation, 9am till 5pm on Saturdays, and 11am till 5pm on Sundays during term, 9am till 1pm on Saturdays during vacation. Indian Institute Library Open from 9am until 7pm in term, 9am till 5pm in vacation, and 9am till 1pm on Saturdays. Bodleian Japanese Library at the Nissan Institute Open from 9:15am until 7pm in term, 9:15am till 5pm in vacation, and 9:15am till 1pm on the Saturdays preceding each week of term. Oriental Institute Library Open from 9:15am until 7pm in term, 9:15am till 5pm in vacation, and 9:15am till 1pm on Saturdays, in term including the Saturday preceding each week of term. Termtime hours are kept in the first and last weeks of vacation. Chinese Studies Library Open from 9:15am until 7pm in term, 9:15am till 5pm in vacation, and 9:15am till 1pm on Saturdays during term, including the Saturday preceding each week of term. Hours of Opening Hooke Library Open from 9am till 5.30pm in term,9am till 5pm in the first and last weeks of vacation, 9am till 12.30pm on Saturdays in term and in the first and last weeks of vacation. Open 9am till 1pm in the Long Vacation, closed Christmas and Easter vacations. Philosophy Library Open from 9:30am till 5:30pm in term, 9:30am till 4:30pm in vacation, and 9:30am till 12 noon on Saturdays in term. (NB Restricted access.) Vere Harmsworth Library Open from 9am till 7pm in term, 9am till 5pm in the Christmas vacation (except for the first and last weeks of the Christmas vacation when termtime hours are kept), 9am till 7pm in the Easter and Long vacations, 9am till 1pm on Saturdays. How to Find Books, Periodicals & Microforms Only a small proportion of the material held by the Bodleian Library is on open access in reading rooms; the rest is in closed bookstacks. There is a list of the subjects covered by different reading rooms in the Central Bodleian Library on page 12 of this guide. To find out whether a book or periodical is on open access and where it is, or to find its shelfmark to order it from the bookstack, you will need to consult the catalogues of the Library. The Catalogues The OLIS (Oxford Libraries Information System) Online Catalogue is a union catalogue, which contains entries for nearly all published material held in the Bodleian Library. It also contains the holdings of many other Oxford libraries. ◆ BOOKS IN ORIENTAL LANGUAGES Most recent works are on OLIS or on one of the allegro catalogues for Chinese and Japanese. Otherwise consult card catalogues in the ORIENTAL READING ROOM (New Library) for all languages Workstations for consulting the online except Japanese and South Asian catalogue are available in all Bodleian Library languages, the INDIAN INSTITUTE Reading rooms. OLIS can be accessed from LIBRARY for South Asian languages, outside the Library on the World Wide Web the ORIENTAL INSTITUTE LIBRARY at: www.lib.ox.ac.uk/olis or by telnetting and the CHINESE STUDIES LIBRARY. directly to library.ox.ac.uk. There are separate catalogues for other kinds of material: ◆ DISSERTATIONS There is a separate catalogue in the Lower Reading Room for 1801–1972 foreign dissertations. Oxford ◆ MANUSCRIPTS For Western dissertations are manuscripts and should Manuscripts and Oxford theses consult the catalogues in Duke Humfrey’s Library (Old Library); for assistance ask in the Graduate Study there. For oriental manuscripts consult catalogues in the be sought in the author card index in Duke Humfrey’s Library (Old Library) with the exception of Humanities dissertations post-1994, and Humanities D.Phil theses post-1950 which are catalogued on OLIS. Oriental Reading Room New Library). ◆ OFFICIAL PAPERS Go to the Official MAPS Go to the Map Room Papers Section off the S.T. Lee Reading (New Library). Room (Lower Camera). MUSIC Go to the Music Reading List of Serials on Open Access Room (New Library). A list of periodicals on open access in the ◆ EPHEMERA For material in the John Johnson Collection of Printed Ephemera ask in ROOM 132 (New Library). Central Bodleian Library is available in all reading rooms, or can be purchased from the Shop (Old Library entrance hall). How to use the OLIS Online Catalogue The OLIS Online Catalogue is available with a character-based interface (telnet OPAC) or with a windows interface (web OPAC). On the telnet OPAC you can search for books, journals (but not journal articles) and microforms, using either first word or keyword searching. First word searching works on the first word or words of title, author or subject fields. Keyword searching acts on any word in any order or combination found in the relevant fields; e.g., selecting ‘All keywords’ allows you to search for any significant words from all of the author, title or subject fields. Further searches are available. On the web OPAC there are two broad types of searching available, browse searching or keyword searching. Browse searching will display lists of terms from selected indexes (title, author, subject, etc.) alphabetically closest to the entered search term and in alphabetical order. This method is especially useful if you are sure of the first words/characters of your search term but uncertain of subsequent word/characters (e.g. author searching where you are sure of the author’s surname, but unsure of their forename(s)). Keyword searching will retrieve and display items if the entered search term appears anywhere in any fields linked to the selected index(es). This method is especially useful if you are unsure of syntax (e.g. you know that particular words appear in a title but are not sure where). Pocket reference guides on using the OLIS Online Catalogue are available by workstations and can be printed off from the Web. Locating Material Listed in OLIS The exact location of a work is given, either BOD LOWER RR on open access or in the bookstack. The Lower Reading Room, Old Library shelfmark (call number) for works on open BOD MAPROOM G access is also given. Books in Central Map Room (Geography) Bodleian reading rooms are indicated by the BOD MAPROOM M following location codes: Map Room (Maps) BOD MUSICROOM BOD CAMERA Music Room Radcliffe Camera BOD ORIENT RR BOD CAMERA UB Oriental Reading Room Radcliffe Camera, Basement BOD PPE RR BOD D.HUMFREY P.P.E. Reading Room Duke Humfrey’s Library BOD PPE SLAV. BOD JJCOLL Slavonic Reading Room John Johnson Collection BOD ROOM 132 BOD L.CAMERA Room 132, New Library Lower Camera (S.T. Lee Reading Room) How to use the OLIS Online Catalogue BOD U.CAMERA the OLIS Online Catalogue is a union Upper Camera catalogue, works listed in it may be held in BOD UPPER RR libraries other than the central Bodleian. Upper Reading Room, Old Library Check the complete list of location codes to find out where a work is. Items found on OLIS Other Bodleian Library location codes are used that are not fully catalogued can usually be for material in closed bookstack (BOD accelerated through the cataloguing process Bookstack) and the Nuneham Courtenay and made available to readers within one or Repository (BOD Nuneham) and staff work two working days. If you have any difficulty rooms. You will need to order this material. As finding what you want please consult staff. Ordering Books Books and periodicals kept on open access need not be ordered, but should be consulted in the reading rooms indicated. Books can only be transferred to another reading room by library staff at the discretion of the superintendent of the room where the book is shelved. Those books and periodicals not on open access must be ordered from the bookstack. Books in other parts of the Bodleian can be ordered to the Central Bodleian Library, but only with the consent of the library concerned. It is much quicker to see a book in the library in which it is held since orders from such libraries will take longer. In the OLIS Online Catalogue books not on open access which must be ordered from the bookstack have BOD Bookstack (Bodleian bookstack) and BOD Nuneham (Nuneham Courtenay Repository) location codes. Books with location codes relating to other parts of the Bodleian may be ordered to reading rooms (unless they are in heavy demand). Items at Nuneham Courtenay or in other parts of the Bodleian take longer to be delivered. Books found on OLIS which are in non-Bodleian libraries may not be ordered to the Bodleian. Material with the location BOD Bookstack (Bodleian Bookstack) and with the location BOD Nuneham (Nuneham Courtenay Repository) should be ordered online via the Automated Stack Request System. Some material with location codes relating to other parts of the Bodleian may also be requested via the Automated Stack Request System – please ask staff for details. To order manuscripts, theses, maps, and music, consult staff in the relevant reading room. Ordering Books To Order Material ◆ When ordering online find the item you wish to request, choose the option Stack Request and press (note that Automated Stack Request is currently only available on the telnet version of OLIS) At the prompt Please enter your library card barcode or type in the barcode from your University or reader’s card and press Enter your password at the next prompt and press If there is more than one copy of a book which can be requested, select the copy you wish to see by typing the appropriate line number and pressing Decide in which reading room you wish to read the item by selecting a line number from the displayed list and pressing A message displaying your choices should appear and the Confirm Stack Request option will be highlighted. Press to send your request to the staff. Confirmation of this action is shown with a request number (no need to note this) – press to continue. ◆ For more detailed information on how to use the stack request system see the booklet A reader’s guide to the new Automated Stack Request System available in reading rooms and on the web at www.lib.ox.ac.uk/asr. Readers may place requests via Automated Stack Request wherever they have access to OLIS. The anticipated delivery times of material will be given on the system when you place your order. Please note that orders placed during the afternoon are less likely to be fetched on the same day, and orders placed after 4pm will not be fetched until the following day. The length of time taken to fetch orders may vary and can take up to 24 hours, depending on where material is stored. No orders are fetched between 1pm and 2pm when the bookstack staff have a lunch break. Books will be delivered to the Reserve counter in the reading room you have chosen. Please show your reader’s card when claiming material from reserve counters. When you have finished reading please return the books to the reserve counter. Please keep Automated Stack Request slips in books and when returning boxed or wrapped periodical parts please ensure they are either in their correct box or re-tied and wrapped before they are returned to the reserve counter. Books left on desks overnight will be returned to the stack. If you have any problems concerning book deliveries speak first to the staff at the reserve in the relevant reading room. Reading Rooms SUBJECT GUIDE TO THE CENTRAL BODLEIAN LIBRARY READING ROOM ◆ Slavonic Reading Room Old Library Slavonic and East European studies. ◆ Lower Reading Room General reference and bibliography, Radcliffe Camera patristics, classics, classical philosophy. ◆ Upper Reading Room ◆ Upper Reading Room Research collections for history and English language and literature. Undergraduate material on history, art history, education, archaeology and anthropology. ◆ Duke Humfrey’s Library ◆ Lower Reading Room Catalogues of Bodleian manuscripts and (S.T. Lee Reading Room) Oxford theses, works on palaeography and early printed books, British topography and local history. New Library Undergraduate material on theology and English. Books and periodicals on Latin America. Official papers – British government publications, and the publications of international organizations. P.P.E. Reading Room Note: Readers may use only pencil in Duke Politics, modern philosophy, economics, Humfrey’s Library, Room 132, and the management studies. Oriental Reading Room when consulting Map Room manuscripts and rare books. Bags and cases Maps and geographical books. may not be taken into these reading rooms and other security measures may be Music Reading Room enforced. Music and music reference books. Room 132 A small collection of reference material relating to modern manuscripts, printed ephemera, book-trade history, children’s literature and early photography. ◆ Oriental Reading Room Catalogues of manuscripts in all Oriental languages and of printed books in Oriental languages except the languages of India. Oriental studies. Central Bodleian Library Facilities & Services Access Introductory Talks ‘Making the most of the Bodleian’, introductory talks on the use of the catalogues and reference material are given in the Lower Reading Room throughout the year on specified Tuesdays and Fridays at 9:30am. Readers who wish to attend one of these talks are asked to sign the lists which are available at the Main Enquiry Desk. There are introductory talks for undergraduates in most subjects. Most of these talks are held before or during Michaelmas Term. Please ask for details at your faculty library or at the appropriate Bodleian reading room. Readers with Disabilities A Readers’ Guide Notes for Readers with Disabilities gives details of the Library’s facilities. There are two ground-floor reading rooms in the New Library where wheelchair users can be accommodated and both books and Western manuscripts can be read: these are the Oriental Reading Room and Room 132. Readers’ Guides A series of Readers’ Guides covering such topics as doctoral dissertations and theses, and general reference works is available in reading rooms. Guides to individual reading rooms and certain subject areas are also available. Alternative formats of this publication and other Readers’ Guides are under active consideration. Please contact the Director of Oxford University Resources for the Blind, telephone Oxford [2]80880. Procedures Advance Orders Senior teaching members of the University, Friends of the Bodleian and disabled readers may telephone to ask for up to five books (Oxford [2]77184) or manuscripts ([2]77152) to be ordered for them. Readers living outside Oxford may submit up to six orders in advance of their visit by sending written requests to the Main Enquiry Desk (or for manuscripts, the Superintendent of Duke Humfrey’s Library), Bodleian Library, Oxford, OX1 3BG, giving shelfmarks, if possible, and quoting their reader’s card number. Alternatively, completed order forms may be sent by post. A minimum of three working days should be allowed for the processing of advance orders submitted by both post and fax since faxes are not usually given priority within the Library’s internal post delivery system unless they are clearly very urgent. Most material may be ordered online, in advance via the Automated Stack Request System. Interlibrary Loans When material is not available in Oxford you may ask the Bodleian to seek it on loan from another library. There is a charge for this service unless the item is in the Bodleian catalogue but missing from stock. Central Bodleian Library Facilities & Services Application forms are available in all reading rooms. If you have any query about your interlibrary loan order, please ask at the Interlibrary Loans Desk in the Lower Reading Room, Old Library. Personal Computers Battery-operated personal computers may be used in reading rooms at the discretion of the superintendent, though their use may be restricted to certain areas of the room. In addition sockets for using mains-operated personal computers have been provided at many desks in reading rooms. Photocopying Self-service photocopying is available in the three Central Bodleian buildings. Copies may be made only within the provisions of current British copyright legislation. For conservation reasons copies cannot be supplied from manuscripts, from material printed before 1901, from damaged or fragile books or from very large or heavy material. All self-service copies must be paid for in advance using the Oxford University Photocopy Card. The cards may be purchased for cash, from automatic machines in the Old Library, New Library and Radcliffe Camera. A staffed photocopying service also exists: material published since 1800 may be copied via this route. In addition, a bitonal digital scanner can be used, at the discretion of staff, to copy more fragile or damaged books. The use of hand-held photocopiers is not permitted in any part of the Library. For further information see the Readers’ guide Photocopying service. Photography This is also subject to copyright provisions. Details of the various processes available, order forms and price lists can be found at the Main Enquiry Desk and in all other reading rooms. Guides to the Library’s published slides and filmstrips (mainly illustrations from manuscripts) are available in the Shop (Old Library Entrance Hall). Stack Access Readers are very occasionally given permission to enter stack areas, when for instance they need to scan long runs of periodicals or collected works in order to identify the volume(s) they specifically require. For any enquiry concerning stack access, consult the Head of Reader Services ([2]77147). Suggestions The Library welcomes suggestions for books to purchase. There is a suggestions book for these near the Main Enquiry Desk. For suggestions relating to general facilities and amenities use the book in the Old Library entrance hall. Individual reading rooms also have suggestions books relating to open-shelf provision. Central Bodleian Library Facilities & Services Resources Microform Readers Microfilm and microfiche readers are available in most reading rooms. Self-service microform reader printers are available in both the Upper Reading Room and Lower Reading Room. Please check for locations at the Main Enquiry Desk when you order. Microforms of printed texts are catalogued in the same way as printed books. A published Guide to the microform holdings of the Bodleian Library is available for consultation in reading rooms and can be bought in the Shop (Old Library Entrance Hall). Network Resources A selection of network applications is available via workstations throughout the Library. OxLIP (the Oxford Libraries Information Platform) is an interface giving access to several hundred subscriptions to bibliographic, reference and full-text databases. Note that, depending on the licence conditions attached to them, access to some electronic resources in the library may not be available to all readers. OxLIP also provides an interface to major, quality services freely available on the Internet. A workstation for accessing standalone CD-ROMs and discs is available in the General Reference and Enquiry Area, Lower Reading Room. The Library’s World Wide Web pages are at www.bodley.ox.ac.uk. Please note: All workstations may only be used for their designated purpose. Facilities Bags and Personal Belongings Readers using the New Library are required to leave all bags, cases etc., with the porter in the New Library Entrance Hall. There are also facilities for leaving such items in the Old Library Entrance Hall. Bags may be taken into the Old Library (with the exception of Duke Humfrey’s Library) and the Radcliffe Camera, but must be presented for inspection when leaving. Food, drink and umbrellas may not be brought into the Library. Personal audio equipment, mobile phones and hand-held photocopiers may not be used in the Library. The Library cannot accept responsibility for readers’ personal belongings. Money and valuables should not be left unattended. Central Bodleian Library Facilities & Services Lost Property There is an additional telephone at the foot Enquiries should be made immediately in the of the north staircase in the Old Library reading room where the item was lost or at which readers may use to call any number in the entrance to either the Old or New the University network. Library. Shop The Library Shop is in the Old Library entrance hall (Proscholium). Pens, pencils, paper, phonecards, preformatted discs, stamps and many other items, including Library publications, can be bought there. It is open Mondays to Fridays from 9am until Toilets Readers’ toilets are situated in the Old Library (off the north-west staircase), in the New Library (in the north-east corner of the staircase to the reading rooms) and in the Radcliffe Camera (at the foot of the staircase well) – see floor plans. There is a toilet for the disabled on 6pm (5pm January to March) and Saturdays the ground floor of the New Library, from 9am until 12:30pm. near Room 132. Telephones Public telephones are situated in the Old Library (at the foot of the north-west staircase) and in the New Library entrance hall – see floor plans. Service Standards The Bodleian group of libraries is comprised of the Central Bodleian, the Radcliffe Science Library, the Indian Institute Library, Rhodes House Library, the Bodleian Law Library, the Bodleian Japanese Library, the Oriental Institute Library, the Hooke Library and the Philosophy Library. The Library’s Mission Statement (1995) defined our mission as that of maintaining and developing collections and services in support of the present and future teaching and research needs of the University of Oxford, and of the national and international scholarly community. In providing services to the Library’s readers we aim to be as responsive to your needs as our resources permit. The statements which follow list the services which we intend to provide, and the undertakings we make towards providing them. We welcome any comments and suggestions which may help us to improve these services. Service Standards Admission, Induction and Training Access and Facilities 1.1. We shall inform you, upon admission, of the rules of the Library and our service standards. (If you are a student new to the University, this may be done through your college or department at the start of your course.) 2.1. We shall be open during all the published opening times. If the published opening hours of the Library or any part of it are permanently or temporarily altered, other than by emergency, we shall give adequate advance notice. 1.2. We shall give you upon admission a printed guide to the library or libraries which you have indicated you will use. The guide will contain information about contacting the library, its location, its hours of opening, its We shall publicise changes in opening hours as widely as possible, including in the Oxford University Gazette, in our online information sources and on noticeboards in the Library. All the seats in the Library will admission policy, its staff, its normally be available during opening catalogues, how to obtain material, hours. However, temporary closure of the photocopying services, and its reading rooms, the occasions when facilities for disabled readers. reading rooms are full, and in some 1.3. We shall maintain our basic guides for readers online as well as in printed form. circumstances the special requirements of individual reading rooms, mean that possession of a University or Bodleian Reader’s Card 1.4. We shall endeavour always to have our does not guarantee a seat in any full range of printed guides available. reading room. 1.5. We shall review our online and printed 2.4. Library notices will be displayed guides at least annually to ensure prominently at the entrance to each currency. building and/or in reading rooms. 1.6. We shall provide basic instruction on the use of information sources within the Library, within the context of the University’s overall provision of Notices will be checked for currency and revised as necessary at least twice a year. 2.5. All reading rooms will display a reading training in information skills. room plan, and where appropriate a plan of other areas. Service Standards 2.6. The services in each reading room, and the times during which they will be available (and where appropriate, the restrictions which apply), will be clearly displayed in the reading room. In particular, details of opening hours, 2.10. We undertake to consult regularly with the University Committee for Disabled People to provide, review and where possible improve our facilities for the disabled. Reading Room Services the stack service (where applicable) and photocopying facilities will be 3.1.1.The hours at which individual service displayed. points are staffed will be posted locally in each reading room. 2.7. On working days, the full range of our services will normally be available from opening time until 5pm (or published closing time if earlier), Monday to Friday, except during lunch periods as advertised. Restricted services, details of which will be displayed in reading rooms, will be available at other times. 3.1.2.We shall endeavour to reshelve unreserved reading room material within a working day. Where conditions in a reading room make more rapid reshelving desirable, we shall undertake to do so and display the undertaking in the reading room. 2.8. The Libraries Automation Service undertakes to ensure that OLIS, the University’s online library catalogue, will normally be available at all times. The Library also undertakes that its own databases will normally be available at all times. 3.1.3 Those libraries in the Bodleian group which have closed-access stacks and a relatively small proportion of material on open access will check the accuracy of the arrangement of material on open shelves annually. Where the material in a library is predominantly on open access, we 2.9. You should note that in order to shall check the accuracy of the ensure the orderly closing of the arrangement of core reference material Library each day, certain reading room annually. facilities and services outlined above may cease up to thirty minutes before 3.1.4. If you request an item which cannot closing time. Details will be posted in be located after the next daily each reading room. reshelving of material, we shall search for it at the earliest opportunity, and in any case within one working day. Service Standards 3.1.5 We shall endeavour to keep all reading room equipment in working order and to inspect it regularly. If a piece of equipment fails, we shall seek to repair it as soon as possible and shall keep readers informed of progress on the repair. 3.2.2. If you have ordered a book which is restricted or cannot be found you will be informed as soon as possible, and not later than the normal delivery times. We shall advise you of further or alternative arrangements which can be made. 3.1.6. We shall endeavour to ensure that consumables for computer equipment are always available during the working day. 3.2.3. Within limits set by individual reading rooms, material will be kept at reserves for a specified number of days after its arrival or after its last consultation, after which we shall 3.1.7 When material is sent for binding we send it back to the stack. The period shall endeavour to return it to use and relevant conditions will be within thirty days. If you urgently displayed in the reading room. require for consultation an open-shelf item which is being bound, we shall 3.2.4. Some reading rooms are able to either retrieve it for you or endeavour accept stack orders by telephone for to make another copy available to you. some categories of readers. The terms and conditions will be displayed in the 3.1.8. We shall despatch Inter-Library loan relevant reading rooms. requests from the Library within two working days of submission and shall 3.2.5. If you request material which is in use notify you within two working days of elsewhere in the Library, we shall receipt. retrieve it for you or direct you to the place where you may consult it. Stack Service Lending 3.2.1. Each reading room will display details of how long material ordered from closed 3.3.1. Where a library in the Bodleian group of stacks is expected to take to arrive. libraries issues items to readers for use outside the library, we shall make clear This will depend on the place to you the service hours during which of ordering, the location of the items may be borrowed from the library. material and the reading room to which it is ordered. 3.3.2. Where the issuing of material depends upon a staff presence at a service point within a library, the library will Service Standards undertake to have staff present at the service point (or available on request) during service hours, and will make clear to you how long you will have to wait for service if you should find that within ten working days. (You should bear in mind that further exchanges of correspondence may be necessary before an order can be confirmed.) 3.5.2. If more than ten days is likely to the staff have been called away for elapse between confirmation of order any reason. and the issuing of an invoice, we shall 3.3.3. If you ask for the recall of an item tell you when you may expect an which has been lent to another invoice. reader, and the library allows this, 3.5.3. Our Photographic Studio will then when the item has become endeavour to inform you, when available the library will notify you issuing the invoice, how long an order within a specified time. will take to be completed once payment has been received. If this Photocopying estimate is no longer valid when 3.4.1.We shall make available a payment has been received, we shall photocopying service in or from each provide a fresh estimate then. library building, subject to copyright regulations and conservation Acquisitions requirements. 4.1. Suggestions for acquisitions are 3.4.2. We shall monitor the use of self-welcomed and we shall respond to service photocopying machines at them within ten working days. regular intervals and endeavour to Suggestions may be made in a variety adjust facilities in line with demand. of ways. All parts of the Library accept 3.4.3. Where a staff-mediated photocopy service is available, photocopy orders placed on Library premises will suggestions in person, in writing or by telephone. Some parts of the Library also have suggestions books or forms. normally be completed and 4.2 We undertake to acquire any book on despatched within one working day. a reading list issued for a course by a tutor or department, and made Photographic Services available to the Library, if it is in print 3.5.1. Where the Library provides a photographic service, we shall respond and falls within the scope of our collection development policy. to requests for photographic services Service Standards Getting in Touch with the Library 6.3. You should always have your University or Bodleian Reader’s Card 5.1. If you write to one of the Library’s with you on entry to the Library and contact addresses by mail, fax or throughout each visit to the Library. electronic mail, we shall respond as soon as possible but in all cases 6.4. You should correctly complete any within ten working days of receipt of forms relating to the use of the the communication. Library; for example, stack order forms. 5.2. If you telephone us using one of the contact numbers, the call will be 6.5. You have responsibility for all items answered in person or you will be issued to you, and should treat Library connected to an answering service on materials and equipment with care. which you may leave a message. 6.6. We encourage you to avail yourself of The answering service will be checked training sessions and documentation daily, and we shall respond as soon as offered by the Library and the possible but in all cases within ten University. working days of receipt of the communication. 6. 7. If you are a member of the University, we shall be better able to meet your 5.3. A senior member of the Library staff needs if you make appropriate use of will respond to written complaints all the libraries available to you. While within five working days of receipt. the Bodleian group forms by far the largest component of the University’s Users’ Responsibilities many libraries, our purpose is to We can fulfill our commitments to you, our complement and supplement, rather users, effectively only if you help us by than to duplicate, the services using our services as they are intended to provided by those other libraries. be used. Some specific examples of how you can help us to help you are given below. We expect you to obey the rules and regulations of the Library. We expect you to treat other users and staff courteously. Service Standards Communication Between Readers and If, after making a complaint, you feel that the Library your concerns have not been addressed satisfactorily, you should write to Bodley’s We aim to be as responsive to your needs as Librarian. our resources permit, and to be efficient and courteous in all we do to meet those Definitions needs. We try to establish our users’ needs in a variety of formal and informal ways, In this document we sometimes use the including: words and phrases ‘a working day’, ‘normally’, and ‘we shall endeavour...’. To avoid direct contact within the Library misunderstandings, we state below what we analysis of correspondence intend these to mean: survey a working day is Monday–Friday when the Library is open, from the opening time of the consultation in formal meetings with Library until 5pmThe two public holidays in students and academic staff May are not counted as working days. We recognize that our disabled readers normally, when referring to the may have special needs which our buildings commitments we make, means that we cannot always accommodate. We shall hope to meet that commitment at least 90% always do our best to meet those needs, and of the time. welcome suggestions for improvements. You may contact the Library by mail, electronic Where we say we shall endeavour to do mail, telephone or fax. something, it means that we expect to be able to do it at least 80% of the time. If you encounter problems which have not been satisfactorily resolved in the immediate Bodleian Library area in which they arose, you should January 1998 address any complaint in a dependent library to the Librarian there. In the Central Bodleian any member of reading room staff will advise you who is the most appropriate senior member of staff to whom to direct any complaint. Regulations of Oxford University Libraries Made by the Curators of the University Libraries on 10 June 2002 Approved by Council on 24 July 2002, amended 16 May 2003 Application times protect material or equipment issued to them and not expose it to 1. These regulations shall apply to all hazardous conditions. facilities within the Oxford University Library Services. 9. Readers must use only library-approved facilities to photo copy, 2. In these regulations ‘material’ means photograph, or scan material in the any material, including electronic library. material, owned by or in the possession or custody of a library or 10. Readers must not write in, mark, or library service. otherwise deface or damage library material or equipment in any way. Admission 11. Readers must return promptly any A person may use a library only after library material or equipment issued to being formally registered as a reader them if they are instructed to do so. in it. 12. Readers must treat as confidential any Readers may bring visitors into a library only with the express permission of library staff. information which may become available to them through the use of library facilities and which is not clearly intended for unrestricted The only animals which readers may dissemination; such information must bring into a library are guide dogs. not be copied, modified, disseminated, 6. Readers are responsible for keeping libraries informed of changes of address and of other personal data kept by the libraries. or used either in whole or in part without the permission of the library or other person or body entitled to give it. Use of Library Material Use of Facilities 7. Readers may take material from the 13. Readers must not engage in conduct shelves, call it up from bookstacks, or which damages or is likely to damage borrow it only in accordance with any part of a library or any library library procedures. material or equipment. 8. Readers are responsible for material or 14. Readers must not engage in conduct equipment issued to them until they which infringes in any way the have returned it in accordance with regulations of the University governing library procedures, and must at all Regulations of Oxford University Libraries the use of the property of or in the possession or custody of the University, or the facilities and services provided by or on behalf of the University, including the Regulations relating to the Use of Information Technology Facilities. Readers must not use mobile telephones, radios, cassette recorders, cameras, or similar equipment in a library, even with headphones, unless specific provision has been made for such use. Readers must observe all regulations 15. Readers may use portable computers or other electrical equipment of their own only in accordance with the instructions of library staff. and instructions relating to the introduction, deposit, and inspection of bags and cases. 23. Readers must familiarise themselves Readers may make copies from library material only as allowed by the Copyright, Designs and Patents Act 1988 as amended by subsequent legislation. with and observe the regulations and procedures of each library they use, and must leave the library immediately in the event of a fire alarm or if instructed to do so in any other emergency. Readers must not pass to another person any library material or 24. Readers must leave library premises equipment issued to them. by the stated closing time unless permission for after-hours access has Readers must not pass their Readers’ been granted. or University Cards, or other items issued to them by a library, to another 25. Readers must leave a library or any part person for library use, or use them for of a library immediately if a member of the benefit of another person. staff instructs them to do so, including occasions on which emergency Behaviour in a Library evacuation instructions are given. Readers must not smoke in any part 26. Readers must carry their Readers’ or of a library. University Cards with them at all times in a library and show their cards if Readers must not eat or chew member of staff instructs them to do so. anything (including sweets or gum) or drink anything (including water) in any 27. Readers must follow all other part of a library, except where there is reasonable instructions of library staff. an area specifically set aside for that purpose. Regulations of Oxford University Libraries 28. Readers must not hold conversations or engage in other conduct in a library which causes or is likely to cause inconvenience, annoyance, or offence to other readers or members of staff. (3) Readers will also be subject to disciplinary or other proceedings under the University’s statutes and regulations. 33. If a reader removes or attempts When using a computer or other equipment readers must do so as quietly as possible so as to avoid causing disturbance to others. to remove library material or equipment from a library without authorisation, the reader is committing an offence and may incur penalties as allowed by the University’s statutes Readers must show due regard for and regulations. their own safety and that of other readers and staff. 34. If a reader embarks upon actions which cause or are likely to cause Discipline damage to property or inconvenience to ther users, the reader may be 31. By registering in a library readers excluded from a library or libraries undertake to observe library regulations; under the provisions of section 46 of and by continuing to use the library Statute XI. they signify that they continue to accept those regulations and any duly 35. Readers may incur fines and/or loss published changes to them. of privileges if they return later than the due date material or equipment 32. Readers will be charged the cost to borrowed from a library. (1) a library, including administrative 36. An intentional or reckless breach of costs, of the repair or replacement of library regulations may be reported to any material or equipment which is the Proctors under section 2 (2) of lost, damaged, or defaced while they Statute XI and may result in are responsible for it. disciplinary action. (2) Readers must pay promptly any fines From Oxford University Gazette, Supplement (2) imposed on them by a library under to No. 4630, Wednesday, 24 July 2002, pp.1536–7. any regulations which are made from time to time, in accordance with section 3 of Statute XI, by the body or person having charge of that library. Contacting the library The Bodleian Library welcomes enquiries, comments and suggestions. If you want to contact the Library, please use one of the addresses below. We shall respond as soon as possible but in all cases within ten full working days* of the receipt of the communication. Please do not send the same enquiry to more than one address. * ‘Full working days’ are Monday to Friday except for periods when the Library is partially or wholly closed (around Easter and Christmas/New Year; also the first and last Mondays in May, and the third or fourth Wednesday in June and the Bank Holiday Monday in August). Note: If you are telephoning or faxing from outside the UK, please substitute your international dialling code, then the code 44, in place of the initial 0 given below. Communications & Publishing General Bodleian Library Broad Street Admissions Office Oxford, OX1 3BG Bodleian Library T 01865 277291 Broad Street F 01865 277189 Oxford, OX1 3BG Ecommunications@bodley.ox.ac.uk T 01865 277180 Use this address to enquire about Library F 01865 277105 publications and about publishing E admissions@bodley.ox.ac.uk Library material. Use this address for enquiries about becoming a reader at the Library. Tourism and Trading Section Bodleian Library Director of University Library Services Broad Street & Bodley’s Librarian Oxford, OX1 3BG Bodleian Library T 01865 277216 Broad Street P 01865 277218 Oxford, OX1 3BG Use this address for general enquiries. T 01865 277166 F 01865 277187 Ebodleys.librarian@bodley.ox.ac.uk Only use this address to raise matters of general Library policy, or if you have a complaint which has not been dealt with in the area in which it arose. Contacting the library For mail-order: T 01865 277091 F 01865 277137 E sales@bodley.ox.ac.uk For wholesale and distribution: T 01865 277108 F 01865 277218 E trade@bodley.ox.ac.uk For tours and events: T 01865 277224 Etours@bodley.ox.ac.uk Collection Care & Conservation Service Room 303 Bodleian Library Broad Street Oxford, OX1 3BG T 01865 277086 F 01865 277182 Epreservation@bodley Use this address for matters relating to the preservation and conservation of the Library’s collections. Systems & Electronic Resources Service SERS Building Oxford University Library Services Osney Mead Oxford, OX2 0ES T 01865 278170 F 01865 204937 E systems@bodley.ox.ac.uk Use this address for matters relating to the Bodleian’s database network and its World Wide Web pages. Imaging Services Bodleian Library Broad Street Oxford, OX1 3BG T 01865 277061 F 01865 287127 Erepro@bodley.ox.ac.uk Use this address to enquire about photographs, microfilm and digital images from the Library’s collections. Central Bodleian Library Department of Special Collections & Western Manuscripts Bodleian Library Broad Street Oxford, OX1 3BG T 01865 277158 F 01865 277182 Ewestern.manuscripts@ bodley.ox.ac.uk Use this address to enquire about manuscripts in Western languages. John Johnson Collection Department of Special Collections & Western Manuscripts Bodleian Library Broad Street Oxford, OX1 3BG T 01865 277047 F 01865 277182 E jjcoll@bodley.ox.ac.uk Use this number to enquire about the John Johnson Collection of Printed Ephemera. Contacting the library Map Room Department of Special Collections & Western Manuscripts Bodleian Library Broad Street Oxford, OX1 3BG T 01865 277013 F 01865 277139 E maps@bodley.ox.ac.uk Use this address to enquire about maps and geography-related resources. Rare Books Department of Special Collections & Western Manuscripts Bodleian Library Broad Street Oxford, OX1 3BG T 01865 277102 F 01865 277182 Erare.books@bodley.ox.ac.uk Use this address to enquire about matters relating to the Library’s collections of rare and early printed materials in Western languages. Department of Oriental Collections Bodleian Library Broad Street Oxford, OX1 3BG T 01865 277034 F 01865 277029 Eoriental@bodley.ox.ac.uk Use this address to enquire about manuscripts in Oriental languages (except Japanese) and books in Oriental languages except Japanese and South Asian languages. Music Section Department of Special Collections & Western Manuscripts Bodleian Library Broad Street Oxford, OX1 3BG T 01865 277063 F 01865 277182 E music@bodley.ox.ac.uk Use this address to enquire about music resources. Technical Services Department Bodleian Library Broad Street Oxford, OX1 3BG T 01865 277017 F 01865 277036 E technical.services@bodley.ox.ac.uk Use this address for enquiries on the status of items on order, queries relating to the receipt of legal deposit material, and for reporting errors in the Oxford union catalogue (OLIS). Modern Papers Department of Special Collections & Western Manuscripts Bodleian Library Broad Street Oxford, OX1 3BG T 01865 277046 F 01865 277182 Emodern.papers@bodley.ox.ac.uk Use this address to enquire about the Library’s collections of modern manuscript collections. Contacting the library Reader Services Bodleian Library Broad Street Oxford, OX1 3BG T 01865 277162 F 01865 287112 Ereader.services@bodley.ox.ac.uk Reader Services is responsible for reader services relating to printed books and journals in Western languages. Collection Management Bodleian Library Broad Street OXFORD, OX1 3BG T 01865 277074 F 01865 277182 E acquisitions@bodley.ox.ac.uk Use this address to recommend items for acquisition by the Library, except in areas dealt with by other departments; and to raise matters of general selection policy or the coverage of specific subjects. Other Libraries in the Bodleian Group Radcliffe Science Library Parks Road Oxford, OX1 3QP T 01865 272800 F 01865 272821 Ersl.enquiries@bodley.ox.ac.uk The major science library in the university, covering physical and life sciences. Bodleian Library of Commonwealth and African Studies at Rhodes House South Parks Road Oxford, OX1 3RG T 01865 270908 F 01865 270912 Erhodes.house.library@bodley This library holds the Bodleian’s African and Commonwealth studies collections. Bodleian Law Library Manor Road Oxford, OX1 3UR T 01865 271462 F 01865 271475 E law.library@bodley.ox.ac.uk This library holds all the Bodleian’s resources on law, excluding ecclesiastical law. European Documentation Centre Bodleian Law Library Manor Road Oxford, OX1 3UR T 01865 271462 F 01865 271475 E edc@bodley.ox.ac.uk The European Documentation Centre is part of the Bodleian Law Library. It receives all European Union publications. Bodleian Japanese Library at the Nissan Institute 27 Winchester Road Oxford, OX2 6NA T 01865 284506 F 01865 284500 E japanese@bodley.ox.ac.uk This library holds the Bodleian’s Japanese collections. Contacting the library Indian Institute Library Bodleian Library Broad Street Oxford, OX1 3BG T 01865 277081 F 01865 277182 E indian.institute@bodley.ox.ac.uk This library holds the Bodleian’s books relating to South Asian studies. Oriental Institute Library Pusey Lane Oxford, OX1 2LE T 01865 278202 F 01865 278204 E library@orinst.ox.ac.uk This library serves undergraduate needs for Oriental studies except Chinese and modern Japanese studies. Institute for Chinese Studies Library Walton Street Oxford, OX1 2HG T 01865 280430 F 01865 280431 E chinese.studies.library@bodley.ox.ac.uk This library is a lending library primarily for the teaching staff and students of Chinese studies. Hooke Library South Parks Road Oxford, OX1 3UB T 01865 272812 F 01865 272821 Ehooke@bodley.ox.ac.uk This library is a science lending library. Philosophy Library 10 Merton Street Oxford, OX1 4JJ T 01865 276927 F 01865 276932 E philosophy.library@bodley.ox.ac.uk This library is a lending library. Admission is restricted. Vere Harmsworth Library South Parks Road Oxford, OX1 3TG T 01865 282700 F 01865 282709 E vhl@bodley.ox.ac.uk This library deals with American history and politics. Other Enquiries If you are not able to establish from the list above the most appropriate address to which to direct an enquiry, please use the contact address below: Bodleian Library Broad Street Oxford, OX1 3BG T 01865 277000 F 01865 277182 E enquiries@bodley.ox.ac.uk General information about the Library is available at: www.bodley.ox.ac.uk/guides Senior Staff of the Bodleian Library Director of University Library Services and Bodley’s Librarian R.P. Carr 01865 277166 Acting Director of University Library Services and Bodley’s Librarian R. Milne 01865 287107 Acting Deputy Director of University Library Services and Bodley’s Librarian D. Perrow 01865 277183 Keeper of Special Collections and Western Manuscripts R. Ovenden 01865 277158 Keeper of Oriental Collections L.E. Forbes 01865 277033 Head of Reader Services S. Rose (from October 2004) 01865 277147 Head of Technical Services P.P. Burnett 01865 277015 Head of Collection Management A. Keller 01865 277074 Head of Collection Care & Conservation C. Woods 01865 277075 Head of Rare Books and Printed Ephemera C. Hurst 01865 277023 Admissions Officer J.G. Pusey 01865 277180 Keeper of Scientific Books (Radcliffe Science Library) J. Palmer 01865 272820 Central Bodleian Site Key Lower Reading Room: Admissions Office: Old Library, first floor Clarendon Building Map Room: Arts End: New Library, first floor Old Library, Duke Humfrey’s Music Room: Catalogues of Manuscripts: New Library, second floor Old Library, Duke Humfrey’s Official Papers Room: Divinity School: Radcliffe Camera, basement Old Library, ground floor Oriental: Duke Humfrey’s Library: New Library, ground floor Old Library P.P.E. Reading Room: Electronic Resources Room: New Library,first floor Old Library, first floor Patristics: Exhibition Room: Old Library, first floor Room 132: Old Library, ground floor New Library, ground floor General Reference & Enquiry Area: Slavonic: Old Library, first floor New Library, first floor Main Enquiry Desk: S.T. Lee Reading Room: Old Library, first floor Radcliffe Camera, ground floor Manuscript Enquiries: Theology: Old Library, Duke Humfrey’s, Radcliffe Camera, ground floor graduate study Upper Reading Room: Modern Papers Enquiries: Old Library, second floor New Library, ground floor Room 132 Secretariat: Proscholium: Old Library, ground floor Old Library, ground floor Selden End: Reading Rooms: Old Library, Duke Humfrey’s Classics: Shop: Old Library, first floor Old Library, ground floor Duke Humfrey’s Library: Old Library English (research); Old Library, second floor English (undergraduate): Radcliffe Camera, ground floor History (research): Old Library, second floor History (undergraduate): Radcliffe Camera, ground floor Latin American studies: Radcliffe Camera, ground floor and basement Notes 38 Notes 39 Notes 40